Thursday, 28 July 2016

LINKS BETWEEN CARILLIONAMEY AND IT'S CUSTOMERS


Sustain and Improve
Strengthening the links between CarillionAmey and its customers
CarillionAmey are working more closely with Warrant officers to improve customer service, which is resulting in positive feedback.
Warrant Officers are experts in their fields. They’ve lived and breathed Service life for many years and understand the difficulties that Service living can bring. Within the Housing environment, certain Warrant Officers are highly trained to offer housing welfare support to members of the Armed Forces and their families. In the Army, these are the Military Housing Liaison Officers; in the RAF, the Station Community Support Officers; and in the Navy, the Base Warrant Officers.
These Warrant Officers (WOs) are an integral part of the housing service and are there to act as a point of contact for Service families who may be going through a difficult time. On the whole, most families move in, out or live in their Service properties without any issues at all, but for some families this isn’t always the case. Some Service personnel or members of their family may have a disability that makes living in their home more difficult or perhaps they are trying to deal with anti-social neighbours who are making their lives stressful. That’s where the WOs can step in. They work closely with our local CarillionAmey staff and our team at occupancy services to ensure that these families are given the extra assistance they need. By working together, we can ensure that families are given the right support and the right advice.
John Reynolds, Military Housing Liaison Officer in the North said “My role is to act as a ‘go between’ for CarillionAmey and local families. CarillionAmey’s occupancy services team always help as much as they can over the telephone, but sometimes personal interaction is needed. In these cases, myself and a CarillionAmey representative will visit the family in their home. By working together we can ensure that the families understand how things work, and what they can expect in terms of service delivery”.

CarillionAmey recognises the value of working closely with these WOs, especially in more complex cases. By drawing on their guidance and support, we can be confident that the housing decisions we make are the right ones for Service families. Strengthening the links we have with them will mean that families will benefit from better communication and improvements in service delivery.

ANCASTER PRE-SCHOOL - 2-5 YEARS


Monday, 25 July 2016

Friday, 22 July 2016

ROPSLEY COLTS FOOTBALL CLUB


SCOTTY'S LITTLE SOLDIERS - A CHARITY FOR BEREAVED UK FORCES CHILDREN

Nikki Scott lost her  Husband and father of two, Cpl Lee Scott in Afghanistan in 2009.

Having witnessed first hand the devastation losing a serving parent can have on a child she has founded Scotty’s Little Soldiers, a charity to provide support for bereaved British Forces children.



Tuesday, 19 July 2016

BUS TIMES - GRANTHAM TO SLEAFORD

Click on images to enlarge

For more information visit Centrebus



BUS TIMES - GRANTHAM TOWN CENTRE TO THE PRINCE WILLIAM OF GLOUCESTER BKS - NUMBERS 4 & 26




ABOUT TICKETS FOR TROOPS

Tickets for Troops (TFT) was set up in 2009 to provide members of the Armed Forces with free tickets for major sporting events, theatre performances, music concerts and cultural attractions.
Since launching TFT has been donated over 850,000 tickets and over 140,000 troops have registered on the website.
Tickets are available on the TFT website to troops who are currently serving or who have been medically discharged since 2001.
Tickets For Troops has teamed up with a wide range of organisations and has been able to offer free tickets to a huge number of high profile events, including The London Olympics and Paralympics, Invictus Games, The BRIT Awards, the Isle of Wight Festival, Formula One British Grand Prix, the FA Cup, Les Misérables, The Ideal Home Show, Premier League Football, the Aviva rugby Premiership, The British Summer Time Hyde Park series. The Calling Festival, Coldwell Boxing, darts and many others.
This initiative has attracted maximum support from a host of Patrons, including James Blunt, Steve Hayes, WO1 Kim Hughes GC and Prime Minister’s wife Samantha Cameron. Troops are encouraged to go online and register at www.ticketsfortroops.org.uk to take advantage of the fantastic tickets available for our Armed Forces

HAVE YOU GOT THE MOD ICE APP? 20,000 OTHERS HAVE!

The MOD ICE (In Case of Emergency) app produced by the Ministry of Defence’s Joint Casualty and Compassionate Centre (JCCC) has now been downloaded 20,000 times by British service personnel and their families since its launch in October 2015.

The JCCC, part of Defence Business Services (DBS), provides a focal point for casualty administration and notification and requests for compassionate travel (for those personnel serving overseas) in respect of members of the British Armed Forces at any time and will take immediate action for service personnel and their families when an emergency occurs. JCCC offers immediate support 24 hours a day, 7 days a week, to all in uniform and their loved ones should an incident occur.

As part of the JCCC’s work, the team developed the MOD ICE app that offers a ‘click and call’ facility to direct the user to the most appropriate source of help if they are faced with a family emergency. The app guides the user to the correct point of contact even if the emergency is to be managed outside of JCCC’s remit, for example by service welfare or a charity partner.
Available from the Defence Gateway internet site – www.defencegateway.mod.uk - MOD ICE has reached 20,000 downloads in just nine months, but the aim is for all members of the British Armed Forces and their families members to have the app on their phone or mobile device.

To download MOD ICE for Apple or Android devices, Service Personnel need to visit Defence Gateway on the mobile device that they wish to host the app. From the App Store, they can download the free app and then repeat the action with the relevant devices of family members. MOD ICE can be downloaded multiple times from the same Defence Gateway account.

Once downloaded, the Service Person’s name, rank and service number, together with the most relevant welfare officer’s details are entered into the app. It’s then ready for use by both the Service Person and their wider family at any time of day or night – whenever it is needed.

MOD ICE runs alongside the JPA P001 card. It is imperative that Service Personnel should also remember to keep their Emergency Contact and Next of Kin details on Joint Personnel Administration (JPA) up to date and make and maintain a current Will.

FUTURE ACCOMMODATION MODEL - SURVEY FOR SERVICE PERSONNEL AND SPOUSES

The Ministry of Defence is thinking about how it provides Service Personnel with accommodation in the future. This follows the SDSR commitment to make a new accommodation offer to help more personnel live in private accommodation and meet their aspirations for home ownership. The proposals are still in development. Future Accommodation Model (FAM) is still at an early stage. No decisions have been finalised, and the details are likely to change.

It is important that Service families, wherever they are in the world, have a chance to feedback their views on how they would like accommodation to be provided. Families are requested to complete the AFF survey to provide their views and feedback and to help influence the decisions being made.
Service Families Federations are hosting the Big Survey 2016 – Future of Housing. AFF has three Fitbit Flex to giveaway for those taking the survey (those wanting to be entered for a chance to win one will need to include their details at the end of the survey).
See the survey here https://www.surveymonkey.co.uk/r/affbigsurvey2016web
For more information on the Future Accommodation Model, visit the AFF website - http://www.aff.org.uk/linkedfiles/aff/latest_news_information/20160623-futureaccommodationmodelbriefingforfamfeds.pdf

WALK AWAY CLEANING SCHEME


NEW NATIONAL INSURANCE CREDITS FOR SERVICE SPOUSES AND CIVIL PARTNERS TO HELP PROTECT YOUR FUTURE STATE PENSION

From 6 April 2016, spouses and civil partners of Service personnel will be able to apply for a new type of National Insurance (NI) credit to protect their State Pension.

The new Class 3 NI credits have been introduced  in recognition of the fact that accompanying on deployment overseas may have affected a Service spouse or civil partner’s ability to work and pay NI contributions. This could potentially result in a gap in their NI record and could affect the amount of State Pension they receive in retirement.

The new DWP credits have been taken forward under the Armed Forces Covenant, which states that members of the Armed Forces and their families should receive fair treatment from the nation which they serve. More information about the Armed Forces Covenant can be found at
https://www.gov.uk/government/policies/armed-forces-covenant.

It is estimated that this could benefit up to 20,000 individuals, ensuring that they do not miss out on their State Pension.

DDS - TALK TALK



















TALKTALK We are delighted to welcome TalkTalk to Defence Discount Service.
They are offering some amazing discounts for members, like this Half Price Plus TV for just £10 per month. To view the rest of the offers and see all the details please visit www.defencediscountservice.co.uk

DDS - BOARDMAN BIKES
















BOARDMAN BIKES We would like to welcome Boardman Bikes to Defence Discount Service!
They are offering a FURTHER 5% OFF already reduced prices on any of their Factory Outlet bikes. For the link and code please visit www.defencediscountservice.co.uk

MENTAL HEALTH FLYER



Monday, 18 July 2016

CARILLION AMEY - IMPROVEMENTS TO DISABLED ADAPTATIONS


ARMED FORCES PERSONNEL - MOTOR INSURANCE

On Saturday 25 June it was announced that Armed Forces personnel posted overseas will be able to keep their motor insurance No Claims Bonus for up to three years and not pay cancellation fees if they are posted overseas at short notice.


The commitments from the UK’s biggest insurers and brokers representing 86 per cent of Britain’s insurance market came into force on Armed Forces Day, and will benefit almost 265,000 people in the UK and abroad, including Forces families.